Thanks for purchasing our ASPECT IR Inspection & Reporting Software at https://exserosoft.com operated by EXSERO Software, Inc.
We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try our FREE 14-day trial before purchasing a subscription plan to ensure your satisfaction.
If you wish to request a refund, please follow the procedure below:
• Contact us with your order number, and we will deactivate your license.
• Upon this deactivation you cannot activate the software on any computer.
• We expect you to deactivate any activated copies of the software.
• Send an email to firstname.lastname@example.org and let us know that all of the copies have been deactivated.
• We check the license server, and if the server reflects no activations of your license, the refund is issued.
If you have any additional questions, feel free to contact us.
EXSERO Software, Inc.
6312 – 150th Avenue NE
Redmond, WA 98052
Phone: (206) 514-6749